Troubleshooting
Work out why a 2023–2025 LG webOS TV ignores its remote: check the standby light and the TV's own button, the batteries, a soundbar blocking the receiver and set-top box remotes.
Troubleshooting
Find out why a 2023–2025 LG webOS TV shows a picture but plays no sound: run LG's Sound Self-diagnosis, check the set-top box volume, switch Sound Out back to the TV speakers and fix the audio language.
Troubleshooting
Find which timer or auto-off setting is switching off a 2023–2025 LG webOS TV: Sleep Timer, Power Off Timer, the two Auto Power Off settings, no signal and set-top box power sync.
Troubleshooting
Get a 2023–2025 LG webOS TV back online: reconnect through Wi-Fi Connection, turn off Quick Start+, test with a phone hotspot, and read the TV, Gateway and DNS markers on LG's network status screen.
Troubleshooting
Use Reset to Initial Settings on a 2023–2025 LG webOS TV, choose whether to keep network settings, and reset a forgotten Safety password first.
Troubleshooting
Connect the drive directly instead of through a hub, add external power if it needs it, and find it in SmartShare on a 2014 LG LB-series TV.
Troubleshooting
Select the right input, try LG's off/on, reconnect and restart sequence, fix a noisy PC picture, and add the audio cable a DVI connection needs on 2014 LG LB-series TVs.
Troubleshooting
Check the 15-minute no-signal shutdown and the Automatic Standby, Sleep Timer and Timer Power Off settings on a 2014 LG LB-series TV before contacting support.