A little help finding your answer

Start with the guide closest to the problem in front of you.

• Browse guides for your TV brand
• Pair an LG LB-series Magic Remote
• A remote that isn’t responding
• A TV that won’t connect to Wi-Fi
• A connected soundbar with no sound

Find help for your exact model

Our Samsung articles use a specific e-manual. If a menu differs, look up your model on Samsung’s official manual finder. For LG models, use LG’s support/model lookup. For repairs or warranty questions, contact the manufacturer.

Contacting us

We can’t answer individual support questions at the moment. For a fault, repair or warranty question, your TV or air conditioner manufacturer is the right place to ask.